Return Policy

We want you to love your hardes! If you are not satisfied with your purchase for any reason, we offer a hassle-free return policy within 14 days of the original purchase date. Please read the following guidelines carefully to ensure a smooth return process:

1. Eligibility

  • Returns are accepted within 14 days from the date of receiving products.
  • To be eligible for a return, the item must be unused and in the same condition as received.

2. Return Process:

  • To initiate a return, please email info@hardesdesacadiens.com.
  • Clearly state the reason for the return and provide any necessary documentation, such as order confirmation or receipt. 

3. Return Shipping:

  • Customers are responsible for the cost of return shipping.
  • We recommend using a trackable shipping method to ensure that the return is successfully delivered. 

4. Inspection and Processing:

  • Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.
  • Refunds or exchanges will be processed within 5 business days after the item is received.

5. Refund or exchange:

  • If eligible, you may choose between a refund to the original payment method or an exchange for a different item of equal value.
  • Refunds do not include the cost of initial shipping.

6. Damaged or defective products:

  • If you receive a damaged or defective item, please info@hardedesacadiens.com within 48 hours of receiving the product for further assistance.

7. Contact information:

  • For any questions or assistance with the return process, please contact us at info@hardesdesacadiens.com

By making a purchase with Boutique Hardes des Acadiens you agree to comply with this return policy. We reserve the right to modify or update this policy at any time. Please check our website for the most current version.

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